FAQ's
General Questions
What is Adventure Wisdom Hub?
Adventure Wisdom Hub is a lifestyle brand dedicated to inspiring people to travel more, start a business, and improve their lives. We offer digital downloads, physical products, and motivational content to help you explore the world and embrace adventure.
Who runs Adventure Wisdom Hub?
Adventure Wisdom Hub is run by Rich and Zoe’ Coulcher, two adventure enthusiasts who have traveled, worked in national parks, and built businesses. Their goal is to help others live a more fulfilling and balanced life.
Orders & Shipping
Where do you ship?
We currently ship within the USA. If you're outside our shipping areas, contact us, and we'll see what we can do!
How long does shipping take?
Our physical products are print-on-demand and ship directly from our third-party providers. On average, customers can expect to receive their orders within 10 business days from the date of purchase. Since our products are made to order, processing times may vary slightly depending on demand and production schedules.
Do you offer free shipping?
Yes – Free shipping is available on orders in the USA.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. Use it to monitor your package’s journey to you.
What if I need to change my shipping address?
If your order hasn’t shipped yet, email us at awh@clarboard.com as soon as possible with your correct address.
Returns & Exchanges
What is your return policy?
At Adventure Wisdom Hub, we take pride in offering high-quality print-on-demand and digital products tailored to your adventurous spirit. Due to the nature of our products, we do not accept returns, exchanges, or refunds once an order has been placed.
Do you offer refunds on digital downloads?
Because our digital downloads are instantly accessible, all sales are final. If you have trouble with a file, reach out, and we’ll help resolve the issue.
Digital Products & Downloads
How do I access my digital downloads?
After purchase, you’ll receive a download link via email. If you don’t see it, check your spam folder or log into your account to access your files.
Can I use my digital downloads on multiple devices?
Yes! You can download and use your files on multiple personal devices. However, sharing or reselling them is not permitted.
I can’t open my file. What should I do?
Most files are in PDF format. Make sure you have a PDF reader like Adobe Acrobat. If you still have issues, email us at awh@clarboard.com.
Products & Collections
What kind of products do you sell?
We offer a mix of digital downloads (travel guides, planners, business tools) and physical products (t-shirts, mugs, stickers, and more).
Tell me more about the Yellowstone Collection.
Our Yellowstone Collection is inspired by our time living and working in Yellowstone National Park. It includes fun, adventure-themed apparel and accessories, like the popular ‘Do Not Pet the Fluffy Cow’ designs.
Do you offer custom products?
At this time, we don’t offer custom orders, but we’re always open to feedback! Let us know what you'd like to see.
Business & Collaboration
Do you offer affiliate or ambassador programs?
Not yet, but stay tuned! We’re exploring ways to work with creators who align with our brand.
Can I feature Adventure Wisdom Hub products in my store?
If you’re interested in wholesale or retail opportunities, email us at awh@clarboard.com.
Can I collaborate with you?
We love working with fellow adventurers, creators, and entrepreneurs! Contact us with your ideas at awh@clarboard.com.
Contact & Support
How can I contact you?
The best way to reach us is via email at awh@clarboard.com.
Do you have a physical store?
No, we’re an online-only business for now, but you can shop our collections anytime.
How can I stay updated on new products and offers?
Sign up for our newsletter and follow us on Instagram and Facebook for updates, exclusive content, and special offers.
— The Adventure Wisdom Hub Team